Quality of Service White Papers

(View All Report Types)
The Importance Of Real-Time Executive Dashboards
sponsored by ASG Software Solutions
WHITE PAPER: In conducting in-depth surveys with 154 IT decision-makers in North America and the UK, Forrester found that enterprises achieved better IT efficiency and better support for corporate goals by providing integrated, real-time, and accurate information through the implementation of customizable, real-time dashboards.
Posted: 22 Mar 2011 | Published: 21 Mar 2011

ASG Software Solutions

Solution Brief: SAP and Blue Coat
sponsored by BlueCoat
WHITE PAPER: Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

Aberdeen Report: Achieving Quality across the Global Manufacturing Network
sponsored by Infor
WHITE PAPER: Companies that are disciplined in managing the quality of their engineering, manufacturing, purchasing and human resource operations perform better. Read this white paper today to learn what strategic actions organizations can take to improve q...
Posted: 10 Nov 2006 | Published: 01 Dec 2005

Infor

Interconnecting the Intelligent EDGE
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This paper will explore the changing networking environment and how this new design approach helps organizations improve business and technology performance while minimizing investment risk.
Posted: 06 Feb 2006 | Published: 01 Jan 2005

Hewlett Packard Enterprise

Cisco: Leading the Way to Borderless Networks
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

Cisco Systems, Inc.

Tackling the Top Five Network Access Control Challenges
sponsored by Juniper Networks, Inc.
WHITE PAPER: In this document we explore five common networking challenges that enterprises face—network protection, guest user access, network visibility and monitoring, application access control, and identity-based Quality of Service (QoS)—and discuss how UAC can be used to address each
Posted: 28 Mar 2011 | Published: 28 Mar 2011

Juniper Networks, Inc.

Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge

802.11n Demystified Companion Guide
sponsored by Xirrus - don't use
WHITE PAPER: This guide provides an overview of 802.11n-including how this new standard will deliver higher performance than existing 802.11a/b/g networks, and what network managers should do to prepare their networks to achieve the highest performance.
Posted: 19 Sep 2008 | Published: 19 Sep 2008

Xirrus - don't use

HP Insight Dynamics - VSE Software: Continuously Analyze and Optimize Your Adaptive Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: HP Insight Dynamics - VSE provides a single toolkit that helps in accelerating complex technology projects and simplifying daily operations.
Posted: 07 Oct 2008 | Published: 07 Oct 2008

Hewlett Packard Enterprise