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Learn the capabilities of Dell™ Foglight™ Application Performance Monitoring (APM) 5.9, and how the deep visibility into transaction flows and User Experience capitalize on innovative Big Data Technology.
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This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
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By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
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In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.
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Although all things cloud are being praised throughout the business world, all the benefits of added efficiency, low costs, and simplified systems mean nothing without end-user approval. Take a look at this insightful resource that suggests some key elements that should be considered when planning your cloud-based ecosystem.
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Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.
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This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
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SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
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Desktop virtualization is bringing a new approach to enterprise-wide desktop deployments aimed at providing a better end user and administrator experience than physical desktop deployments, by lowering acquisition and management cost, and offering a highly scalable, easy to deploy and fully protected desktop environment.
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Access this resource to learn how user virtualisation technology can help your organisation accelerate Windows 7 deployments, maximise application virtualisation adoption, and ensure successful VDI implementations.