Architecture White Papers

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8 Traits of IT-Friendly Contact Center and Web Customer Service Software
sponsored by eGain Communications Corp.
WHITE PAPER: In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
Posted: 07 May 2010 | Published: 06 May 2010

eGain Communications Corp.

Next Generation Data Center Infrastructure Management
sponsored by Emerson
WHITE PAPER: Due to recent technological advances such as cloud, virtualization, big data and converged infrastructures, the data center is evolving. Read through this informational white paper to learn how companies are focusing their resources their data center infrastructure management solutions.
Posted: 16 Dec 2013 | Published: 20 May 2013

Emerson

Considering Leading Architectures for Specialty Analytic Servers
sponsored by Sybase, an SAP company
WHITE PAPER: Recent reports expose the monumental growth rate of data volumes. With increasing data volumes comes a need for computational power to absorb and analyze all this data in an attempt to gain a competitive edge. This paper attempts to shed some light on the decision process for selecting a specialty analytic server in today's business environments.
Posted: 05 Aug 2010 | Published: 05 Aug 2010

Sybase, an SAP company

Can Your Data Center Infrastructure Handle the Heat of High Density
sponsored by CyrusOne
WHITE PAPER: High density computing is today's standard in best-in-class performance and availability, and those that fail to keep pace or fall behind will find themselves no longer competitive in today's markets.
Posted: 11 Aug 2008 | Published: 01 Aug 2008

CyrusOne

HP Client Virtualization SMB Reference Architecture for Citrix VDI-in-a-Box
sponsored by Citrix and HP
WHITE PAPER: This document describes a reference architecture designed to help a channel reseller or customer construct a simple virtual desktop infrastructure (VDI) configuration that can remove the guesswork from sizing and deploying VDI.
Posted: 27 Aug 2013 | Published: 27 Aug 2013

Citrix and HP

Creating Resilient Architectures on Microsoft Azure
sponsored by Rackspace Technology
WHITE PAPER: Today's cloud environment requires a resilient architecture to ensure minimal business impact in the event of outages or failure. Explore this white paper to learn how to design and build the most resilient architecture possible for your business.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Rackspace Technology

IDC White Paper: Diskless PCs: The Evolution of Enterprise PCs
sponsored by DellEMC and Intel®
WHITE PAPER: Diskless PCs used in conjunction with image streaming software can provide a PC performance and compatibility experience that is identical to that of a standalone machine, but with all the benefits that centralized environments enable.
Posted: 23 Jan 2008 | Published: 01 Jun 2007

DellEMC and Intel®

SUN SYSTEMS FOR ORACLE COHERENCE: An optimal in-memory data grid architecture
sponsored by Sun Microsystems, Inc.
WHITE PAPER: Optimizing the benefits of a data grid built with Oracle Coherence relies upon creating a modular, balanced architecture. Matching the number of application servers, memory capacity, and quantity of processing nodes to the target workload characteristics is important to achieving the best performance.
Posted: 11 Nov 2009 | Published: 11 Nov 2009

Sun Microsystems, Inc.

Designing a Microsoft Office Communications Server 2007 Architecture with HP BladeSystem
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The goal of this white paper is to help customers begin to formulate an idea of the hardware design for their OCS 2007 deployments on the HP BladeSystem.
Posted: 28 Jan 2008 | Published: 01 Oct 2007

Hewlett Packard Enterprise

Building Success in the Cloud
sponsored by Citrix Systems, Inc.
WHITE PAPER: Discover why Citrix cloud solutions are a clear choice for leading cloud providers, helping them quickly and profitably build differentiated and flexible cloud solutions that are right for their business and their customers.
Posted: 29 Aug 2012 | Published: 29 Aug 2012

Citrix Systems, Inc.