Mobile Customer Relationship Management Reports

CW Nordics May 2018
sponsored by TechTarget ComputerWeekly.com
EZINE: In a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.
Posted: 08 Feb 2021 | Published: 24 May 2018

TechTarget ComputerWeekly.com

A Quick-Start Guide to Deploy an SMS Strategy for Business
sponsored by StrikeIron
WHITE PAPER: SMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

StrikeIron

Modern Mobility E-zine: February 2016
sponsored by TechTarget Mobile Computing
EZINE: In this issue of Modern Mobility, you will explore the state of enterprise wearables, assesses their potential use cases, and take an exclusive look at the security challenges that still remain. Read on to access a Q&A with end-user computing expert Matt Kosht, who explains why app refactoring is still a niche technology.
Posted: 09 Feb 2016 | Published: 09 Feb 2016

TechTarget Mobile Computing

The Multichannel Mandate Chapter 2 Title: Make Mobile, Social Channels Work
sponsored by TechTarget Customer Experience
EBOOK: Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
Posted: 28 Oct 2015 | Published: 28 Oct 2015

TechTarget Customer Experience

3-2-1 Contact: The Call Center in a Multichannel World
sponsored by TechTarget Customer Experience
EBOOK: In this e-book, discover how new technologies are making agents' lives easier. Learn how mobile apps are changing how agents interact with customers – and how some companies are integrating mobile CRM with the contact center. Plus, find out about the pitfalls companies can encounter when the contact center is on social media and how to avoid them.
Posted: 17 Apr 2014 | Published: 18 Apr 2014

TechTarget Customer Experience

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

WCM's New Role: Targeted Customer Experience
sponsored by Sitecore
EGUIDE: Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
Posted: 09 Dec 2016 | Published: 07 Dec 2016

Sitecore

Defend Your Mobile Applications with Citrix NetScaler
sponsored by Citrix
RESOURCE: This exclusive resource examines a mobile workspace enablement solution that can help your business securely deliver applications, desktops, data, and other services to any device on any network or cloud.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix

A New Measure of Sales Success
sponsored by TechTarget Customer Experience
EBOOK: This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.
Posted: 17 Dec 2015 | Published: 10 Dec 2015

TechTarget Customer Experience

Mobile BI: A Must Have in the New Mobile-First World
sponsored by MicroStrategy
EGUIDE: "Anyone that uses BI has the need for mobile BI," said BI analyst Howard Dresner, president at Dresner Advisory Services. In this exclusive e-guide, learn more from Dresner and other mobile experts about why mobile BI is a must-have for forward-thinking businesses, and get advice on best practices for developing a mobile plan.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

MicroStrategy